Reso uses 7 specialized AI agents to automatically triage, diagnose, and resolve customer tickets — with 88% confidence, in seconds.
No credit card required · Free forever plan available
Built with enterprise-grade technology
Reso handles the repetitive work so your team focuses on what matters.
7 AI agents chain together — triage, root cause, knowledge search, resolution, QA, escalation, and insights.
Tickets are classified and resolved in under 8 seconds. No queue. No waiting. Answers grounded in your knowledge base.
Every response is grounded in your knowledge base articles. QA agent checks for compliance and brand tone before sending.
Every agent run is logged with confidence score, latency, and token usage. Full audit trail, always.
Low confidence? VIP customer? Escalation agent routes to your human review queue with AI context pre-filled.
Handles tickets from email, chat, WhatsApp, voice, CRM, and app — all in one unified queue.
A ticket comes in. 7 agents run. Customer gets an answer.
Triage Agent
Reads the ticket and classifies intent, severity, and customer segment in under 1 second.
Root Cause Agent
Diagnoses why the problem happened — payment callback? Profile setting? Technical error?
Knowledge Agent
Searches your knowledge base for the top 3 most relevant articles to ground the response.
Resolution Agent
Writes a warm, professional response to the customer — backed only by what the articles say.
QA Agent
Checks the response for hallucinations, compliance issues, and tone before it goes anywhere.
Escalation Agent
Hard rules decide: auto-resolve or send to human review? VIP + high severity always escalates.
Insights Agent
Logs the entire run — latency, confidence, tokens — and updates the ticket status automatically.
Start free. Scale as you grow.
Starter
Perfect for trying out Reso
Growth
For growing support teams
Enterprise
For large-scale operations
Join teams using AI agents to handle customer support automatically. No coding required.
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